Points to improve Commerce Experience

Munehisa Okada
Vice President, Platform Development Department
Dentsu Isobar Corporation

Along with the rapid changes in the digital world, customers’ digitization is progressing rapidly. A good service that has been experienced will remain in the customer’s memory and value expectation increases steadily. Changes in the commerce business are also demanded accordingly.
On this presentation, he will be discussing the points for improving the commerce experience necessary in this